AiTechSupport is a Malaysian AI customer-support platform, built by Airevo. We help businesses answer their customers instantly — on their website and WhatsApp — with an AI assistant that learns from their own content, and a real human ready to step in whenever it matters.
Our mission
Most small and growing businesses in Malaysia field the same questions over and over — opening hours, shipping, returns, product details — while their team is stretched thin. The result is slow replies, missed enquiries, and customers who give up before they buy.
We started AiTechSupport to change that. Point the bot at your existing content, add one line of code to your site, and it starts answering in minutes — accurately, in your customer's language, around the clock. When a question needs a person, your team takes over in a tap. No lengthy IT project and no complicated onboarding: measurable results in the first week.
What makes us different
- Answers from your own content. The assistant replies only from the knowledge you give it — documents, pages and FAQs — so answers stay accurate and on-brand, and it offers a human whenever it isn't sure.
- Your data stays yours. Our AI runs on our own servers in-region. Your customers' conversations never leave our infrastructure, and every business's data is strictly isolated from every other.
- A real human, in the loop. When the AI can't help, your team is notified and can reply live from the dashboard or our mobile app — so a customer never hits a dead end.
- Built for Malaysian businesses. Fluent in Bahasa Melayu, English and Chinese, priced in Ringgit, and simple enough to run without a technical team.
Fast to deploy, easy to trust
You can go live in an afternoon. Upload your content, copy the embed snippet, and your assistant starts answering customers — with analytics showing exactly what people ask, how many questions it deflects, and where to improve. Start free, and upgrade only when you grow.
Part of Airevo
AiTechSupport is built by Airevo, a Malaysian software company that helps businesses across industries build powerful, practical digital products — from sales and inventory to field operations and AI automation. We bring that same focus on fast deployment, measurable ROI and data sovereignty to customer support.
Get in touch
Questions, or want a hand getting set up? Talk to us — we're glad to help you get your first assistant live.